Online Policies

CURBSIDE & IN-STORE PICKUP

At this time Pound Ridge Nursery is only offering In-Store Pickup and Delivery.  Orders placed before 2pm will be ready for pickup that day.

*Holidays excluded.

PoundRidgeNursery.com will contact you with a follow-up email if, for some reason, the merchandise you have selected is currently out of stock or if additional identification is needed for credit authorization.

When your order is ready for pick-up, you will receive an email confirmation letting you know to come to the nursery for pickup. When you arrive at the nursery, please call (914) 764-5781 to let us know you're here. If contactless pick-up is requested, we'll come out and place your order in your car.

RETURNS & EXCHANGES

Pound Ridge Nursery and PoundRidgeNursery.com normally accept returns and exchanges on full priced merchandise for Store Credit. However, because of Covid-19, we will not be able to accept any returns on merchandise and/or live plant material. Once the pandemic has lifted, we will return to our normal Return Policy that offers Store Credit for returns. 

ALL SALE ITEMS ARE FINAL SALE

SALES TAX

All sales will be charged New York sales tax.

Thank you for your interest in Pound Ridge Nursery & Garden Center

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